Most products stocked by Adapt-ABILITY are available without VAT.
VAT relief for the disabled or chronically ill
If you are chronically sick or disabled, most items are available free of VAT if you are buying them for personal and domestic use and they are to assist you with a personal qualifying condition.
To claim VAT relief, the individual or individuals living at the delivery address provided, must
This gives scope for relief to be claimed even if you are buying on behalf of someone entitled to exemption.
The relief does not apply to anyone who is able-bodied, even if elderly, or if the disability is of a temporary nature e.g. a broken leg.
If you are in any doubt as to your status, please check with your local Customs and Excise VAT office who will be able to confirm your eligibility or click here to see an information page on the HMRC website.
VAT relief for charities
In certain circumstances, charities in the UK do not have to pay VAT.
Please note that even if you qualify for VAT relief, we are required to levy VAT on delivery charges.
Deltialed government guidance on VAT relief for disabled and older people (VAT Notice 701/7) can be found here.